Our Shenzhen colleagues inspect each lot before shipment, with checks suited to the goods. Records are kept for every lot and available for customers to review.
Our Shenzhen team checks incoming goods against the order. The inspection items depend on the product and its requirements.
Every lot is inspected before export, with records retained. The checks and any additional testing are tailored to the goods and order scope.
We buy factory-direct from the manufacturers themselves, not from gray-market brokers or surplus channels. Provenance is decided at purchase — inspection then confirms it, lot by lot.
Additional bench testing or burn-in can be coordinated for suitable products. The test scope and cost are agreed for the order.
The gray market is where authenticity problems begin: re-marked parts, mixed production dates, hardware with no traceable origin. The only reliable safeguard is never to buy there.
Our Shenzhen entity procures directly from a vetted network of Tier-1 OEM factories. Inspection findings are documented against the order, with reports provided as agreed for each order.
The lot arrives from the factory and is logged against the order — quantities, part numbers and packaging condition checked at the door.
Inspection items are selected for the goods, with findings recorded against the order requirements.
Functional, electrical or dimensional testing is arranged where relevant to the product and included in the agreed scope.
Records are kept for every lot and available for customer review. Delivery of any specific report is agreed for the order.
We retain inspection records for every lot. These can be shared through your project workspace or direct communication. Tell us if your order requires a specific report format.
How the documents travel →Yes. We arrange access to the goods and coordinate scheduling for your chosen inspector in Shenzhen. Our own inspection records are also available for your review.
It doesn't ship. A failed lot is rejected back to the factory before export, and you are informed of the finding and the revised timeline. Rework or replacement is settled between us and the factory — a defective lot crossing a border helps no one.
Every lot is inspected, but the checks vary by product. Functional testing, dimensional checks and any extended testing depend on the goods and agreed scope. Tell us your testing requirements when enquiring.
Contact Astrolink with the order details and the issue. We take responsibility for following up and coordinating with the factory to work through the resolution.